Frequently Asked Questions

1Do I have to buy flooring if you come to my house for selection?
Not at all. Our service is a courtesy to make your life easier. You are under no obligation to buy.
2When is your service available?
We are available every day of the week except, Sundays and public holidays.
3When is a good time to call you?
Our phone line is always open during operating hours.
4Do I get an estimated cost before buying flooring products?
Yes, we will give you a full estimate of the time and cost for the entire service in detail. Feel free to ask any other questions regarding service and material costs while our employees are creating an estimation for you.
5Do you charge any hidden fees that will be added at the time of payment?
No, we assure that there will be no hidden charges. The cost we provide during estimation will be the final price.
6What forms of payment do you accept?
We accept all major credit cards, interac and cheques.
7If I have some flooring installment issues in the next few months, what should I do?
Our flooring installation and materials have a service guarantee period. Within this time period you can call us anytime and we will fix it or replace it; depends on the situation.